Shipping policy

Thank you for choosing Nolan Hills!
We are committed to providing a smooth, reliable, and transparent shipping experience for all our customers across the United States. Please review the details below to understand our shipping process, timelines, and policies.

Shipping Across the United States 🇺🇸

 No minimum purchase required
 No hidden fees

Note: At this time, we do not offer expedited or express shipping options.

Order Processing

• Processing Time: 1–3 business days
• Business Days: Monday–Friday (excluding U.S. public holidays)

Orders placed on weekends or holidays will be processed on the next business day.

Delays may occur due to:

• Payment verification issues
• Incomplete or incorrect shipping addresses
• High order volume during peak seasons

If a delay occurs, our team will notify you via email.

Shipping & Delivery Times

Total Estimated Delivery Time:
Processing Time + Transit Time = 7–15 business days

Order Cut-Off Time: 2:00 PM (EST)

Shipping Partners

We work with reliable and trusted carriers such as USPS, UPS, and FedEx to ensure safe and timely delivery.

Once your order has shipped, you will receive a tracking number by email.

Order Tracking

• Tracking details are sent via email after shipment
• Please allow 24–48 hours for tracking updates to appear

Order Cancellations

If you wish to cancel your order, please contact us as soon as possible:

📧 Email: info@nolan-hills.com

• Cancellation is only possible 30 min after placing the Order
• Cancellations are not guaranteed once processing has begun
• If the order has already shipped, you must follow our return process

Shipping Issues

Lost or Stolen Packages
Nolan Hills is not responsible for packages marked as delivered by the carrier.
Please contact the carrier directly to file a claim.

Incorrect Address
Customers are responsible for providing accurate shipping details.
We are not liable for orders shipped to incorrect or incomplete addresses.

Delivery Exceptions

Delivery delays may occur due to:

• Severe weather conditions
• Natural disasters
• Carrier or logistical disruptions
• Remote or rural delivery locations

We appreciate your patience during such circumstances.

Address Changes

• Address changes are not guaranteed after an order is placed
• Contact us immediately if a change is needed
• Once shipped, rerouting may not be possible

Undeliverable Packages

Orders returned due to:

• Invalid or incomplete addresses
• Failed delivery attempts

…may be subject to reshipping fees or order cancellation.

Holiday Shipping Delays

During peak seasons such as Black Friday, Christmas, and New Year, shipping carriers may experience delays due to high volume.
We recommend placing orders early to ensure timely delivery.

Business Information

Trade Name: Nolan Hills
📍 Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
📞 Phone: +1442-946-2984
📧 Email: info@nolan-hills.com